Tickets email not being sent

[Selvam]

I have the same problem. All other WooCommerce emails sent successfully.

If I go to the stored order and resend the ticket email under the ‘Order actions’ box, the email is sent so it doesn’t look like an STMP server issue but rather some hook problem – as the ticket emails are not sent only upon completing orders.

[George]

Sorry to hear this, @Selvam!

1. Can you post your site’s “System Information”? Here’s how ? https://theeventscalendar.com/knowledgebase/sharing-sys-info/

2. You say, “I have the same problem.” Can you clarify what you are referring to? The same problem as what, or as whom? If you are referring to another thread on the forums, can you please share a link to that specific thread? I just want to make sure I have the full context of what you’re referring to! 😀

Thanks,
George

[Selvam]

This reply is private.

[George]

This reply is private.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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