Tickets don´t show with WPML active

[Torbjörn]

Today I bought Your Event Ticket plugin as I thougt it should be a nice way to handle tickets at a new site I shall modify. I have been asked to implement WPML and member posibilities as well as ability to buy tickets.

My tickets don´t show up and I searched yout support and found this tread: https://theeventscalendar.com/support/forums/topic/nothing-but-headaches-now-tickets-are-not-shpw/

So, now I wonder if you have a solution for this problem or if i can get a refund on this as well?

Kindly
/Torbjörn

[Geoff B.]

Good evening Torbjörn and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the tickets disappearing on you while using WPML.
I would love to help you with this topic.

You are right. At the present time, we do not offer WPML support for tickets.
You can see that here: https://theeventscalendar.com/knowledgebase/wpml-support/

The good news is that work to provide such compatibility as started.

Unfortunately, I cannot commit to a release date at this point. But stay tuned!

The good news is you are fully entitled to a refund if you want one since you are within 30 days of your purchase. To obtain the refund, you just need to follow the procedure described here.

I wish I had a better answer for you, but for now it’s the best one I have.

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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