Tickets do not show up in RSS feed

[Anna Young]

Good afternoon,

We are using both The Events Calendar Pro & Events Tickets Plus. Our church also has an app where users can preview our events as well. The app uses RSS feed (https://kingofkingswc.com/events/rss/) to populate an app page.

I noticed that information about the event is included in RSS, but not information about the tickets.
Basically it doesn’t have any information about tickets and just stops in the end of the description.

How can I fix that? How can I include tickets info in RSS, so it would populate on our app.

Thank you very much!
This is the event that I am talking about: https://kingofkingswc.com/events/weekend-miracles-donna-schambach/
Also, I’ve attached a screenshot of the app

[Shelby]

Hello again Anna! 🙂

So this is a bit of a more complex request than our previous encounters, but definitely doable with some customization. 🙂

Check out these articles and let me know if that gets you to a good starting point?

Events RSS Feed Knowledgebase Article

Customizing the RSS Feed

WP Dig Article on Further Customizing RSS

Depending on your level of technical expertise, you may need to hire a developer to help (and we have some suggestions of freelancers listed here)

Best,

Shelby 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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