Tickets

[rrrpca]

I have 4.05 normal calendar and 4.04 pro and installed the Event Ticket plugin 4.0.4.
The RSVP works fine on a computer or tablet but not on a mobile phone. On the phone it doesn’t give you the option to enter an email or name after clicking on ‘CONFIRM RSVP’

[Nico]

Hi Andres,

Thanks for reaching out to us, and sorry to hear about this issue. I’ll help you getting it right 🙂

I could reproduce this on my mobile phone, I guess this might be a JS conflict but we will need to trouble shoot a bit more to confirm this: Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Please let me know about your findings. I Hope we can make this right soon,
Best,
Nico

[rrrpca]

I followed the conflict guide, looks like it is resolved. I did delete any plug-ins just turned them on again.

If you can check it from your end, Thanks

http://www.redriverpca.org/event/northwestern-ontario-run-2016/

[Nico]

Hey Andreas,

Glad you could sort this out! I’ve checked on my phone and it’s now working as expected 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Author]

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