Ticket start and end time broken

[Brian]

I’m having the same issue as this post:

https://theeventscalendar.com/support/forums/topic/start-time-not-working-in-ticket-plus/

My tickets are disappearing because they keep reverting to 8a-5p.

[Geoff B.]

Good evening Brian and welcome back!

Thank you for reaching out to us.

We apologize for the inconvenience caused by this glitch.
We are actively working on a fix for this.

Unfortunately, I cannot commit to a release date for a fix at this point.

But you will be contacted as soon as there is one.

In the meantime, as a workaround, our customer are welcome to downgrade to

• Event Tickets 4.3.5
• Event Tickets Plus 4.3.5

Thank you for your patience as we see this through.

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Nico]

Hi there!

Just wanted to share with you that maintenance release 4.4.5 of our plugins is out, which includes a fix for this issue 🙂

Find out more about the release → https://theeventscalendar.com/maintenance-release-events-calendar-4-4-5-event-tickets-4-4-5-premium-add-ons/

Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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