Ticket sales on wrong place

[Jan]

Hey all!

Just started with Event tickets plus. But the tickets are showing up at the event page inside the box of google maps. Therefor its cutting of most of its information.
I looked into documentation but couldnt find anything about how to change the layout. Could anyone help me out and point me in the right direction?
Thanks!
Jan

[George]

Sorry to hear this Jan! And thanks for your patience over the weekend. 😀

I cannot recreate this issue on my own site, so it is probably due to some CSS issues arising from your theme (or possibly another plugin on your site).

With this in mind, to help me help you can you provide the following details?

1. Post your site’s complete, un-edited system information using the “Sharing information manually” steps outlined in this article: https://theeventscalendar.com/knowledgebase/sharing-sys-info/

2. Post a URL to a single event on your site where I can see that map/tickets display issue in your screenshot firsthand.

I’ll review your system info and look at the event live, and see what I can recommend from there. 😀

— George

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts