Ticket Pro et event Pro licence new URL

[fredericgalline]

Hi,

I’ve a little problem. I’ve change the URL of my website and something walk wrong.

On the website the licence seems ok :

but on ticket it’s seems not validate :

and on theeventscalendar.com/license-keys/ it’s the old URL

I’ve try “Disconect now’ but the old URL come again …

could you help me ?

thank’s
Fred

[Victor]

Hi Fred!

Thanks for getting in touch with us! Let me help you with this topic.

The fact that the license is not present for the plugin does not affect any of the plugin’s functionality. The Additional Functionality section in the edit event screen is only a reminder of the available add-ons for our plugins.

Are you not seeing the Tickets metabox in the edit-event screen as shown in this article > https://theeventscalendar.com/knowledgebase/making-tickets/ ? Please let me know about it.

When coming back, please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/. We’ll see if there is anything strange that would indicate an error from there.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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