Ticket list

[Nacho]

I have added different fields in the ticket options: name, email address, etc. If one buys two or more tickets it is necessary to write that information for each ticket, but then (in pdf, in csv or in the web) I can only see the main information of the person who buy the ticket and not the information (name, mail) of the others. It is a big problem because I need that information from each person.

Thanks

[Sky]

Hi Nacho!

We generally don’t provide premium support here on the pre-sales forum. In the future, please log in using the account connected to your license when seeking support for Events Tickets Plus.

Any custom fields you created for tickets can be viewed in either the Attendees information admin page, or a csv export of that information.

You can read more about collecting custom attendee information on this knowledgebase article.

Hope that helps.

Thanks,
Sky

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts