ticket emails

[Christopher Burns]

is there a way to send a default email when someone purchases a ticket?

[Geoff B.]

Good afternoon Christopher and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

Actually, there should be an order email being sent automatically when somebody purchases a ticket.

If that is not the case, could you, as a first troubleshooting step, provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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