The Shopp Button has disappeared in add a ticket

[james]

I have the current version of events ticketing pro and calendar pro installed along with current shopping version and the Shopping button has disappeared I do have the rvsp version available but shops has disappeared need help please…….

[Courtney]

Hi James

We currently support WooCommerce or Easy Digital Downloads.Read more about each option’s features and payment gateways. I belive this is why you may be missing the button.

https://theeventscalendar.com/upcoming-changes-shopp-wp-ecommerce/

The best thing to do is to try out either of the e-commerce solutions that we do support.

Thanks
Courtney 🙂

[james]

when we purchased your software you recommended Shopp and that is what we went with base don your recommendation we are not going to switch so I urge you to fix our issue please you cannot switch like this it is expensive for us and we will loose all of our data

What would you do this?

get organized will you change next month to someone else

[Courtney]

Hi James

Shopp itself receives only the most minimal maintenance and we have very few users of that integration. Maintaining it simply wasn’t viable and was limiting what we could do with Event Tickets Plus as a whole. So while we’re sorry for any disruption/inconvenience, it was a decision we made after careful consideration with a view to doing the best thing by the majority of our users. It’s a decision we also tried to communicate in advance of the change itself.

You could downgrade permanently to the Event Tickets Plus version 4.4.8 by going to My Account » Downloads and selecting the older version. Just be sure that the plugin does not update moving forward.

We do offer 30 day refunds if you find the plugin does not meet your needs, and would be willing to extend this offer in this instance to cover you now. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Please let me know what you decide. I’m very sorry that this is such an inconvenience, but we really do want to keep our users safe with the most current plugin.

Thanks
Courtney

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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