the search bar does not recognize accents in Spanish

[Mauricio Moreira Guzmn]

Hello, when I search for words with accents in Spanish, the search engine does not recognize them, I attach a screenshot

[Andras]

Hi Mauricio,

Thanks for reaching out to us!

I’m sorry about this issue. It looks like we have a bug on our hands. I filed a bugticket on this so our developers will take a look at it.

I know it’s not ideal, but as a workaround, if you search without accent ‘Diseno’, then you will get the results including ‘Diseño’.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.

If you have any new questions or issues please create a new ticket and we’ll help you out.

Thanks and cheers,
Andras

[Victor]

Hola Mauricio!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-9-july-2018/

Please also note that we have subsequently shipped a hotfix for The Events Calendar, Events Calendar PRO and Event Tickets → https://theeventscalendar.com/announcing-the-events-calendar-4-6-20-1-events-calendar-pro-4-4-29-1-and-event-tickets-4-7-5-1/

We apologize for the delay and appreciate your patience while we worked on this.

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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