The purchased name and email don't appear in my attendees lists

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  • Author
    Posts
  • #1085760
    echparis
    Participant

    Hello,
    I currently have a problem regarding attendees.
    When I export the list of attendees of an event, the customer name and email addresses are not displayed.
    Where can I set the attendees?
    Thank you in advance for your help.
    Lucile

    #1086909
    George
    Participant

    Hey @DEBEIX,

    I’m sorry to hear about these issues on your site—can you share your system information with us? All attendee info exports fine for me—there could be a bug or code conflict here, and the first step in finding out is to investigate your system information.

    You can learn how to share your system info here → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Thanks!
    George

    #1093488
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘The purchased name and email don't appear in my attendees lists’ is closed to new replies.