The following plugins are out of date error message

[Barry]

…Ahhh… apologies.

I realize now what went wrong there (and completely misunderstood your question as a consequence, sorry about that). When you mark a reply as private our own follow-up reply is consequently also marked private but may not be visible to you – and unfortunately it isn’t particularly obvious to us that that has happened on our side of the forum.

Clearly that’s a problem we need to resolve and we hope to do so soon. What I’d asked though, was that you share your credentials here a a private reply. Does that clarify things?

[Lawrence Zevon]

This reply is private.

[rockspotclimbing]

Any update Barry?

[Barry]

Hi! Please note we don’t provide support over weekends, hence the delay.

I logged in (thanks for the credentials) and entered the license key we have on record for you, which seemed to stick, and went on to update Events Calendar PRO to 3.4. Everything seemed to work smoothly – so I’m not sure why you were hitting problems, but can only guess the key was incorrect (you can review the key I entered and see if that matches what you were using).

At any rate, I hope that helps and let us know if there are any other problems with this.

[rockspotclimbing]

Yes, identical key. I’m using Chrome. No idea why we couldn’t simply do that but it’s exactly what we were trying without success. Thanks for making it stick 😉

[Barry]

Closing this thread as it’s been quite a while – of course if we can help with anything else please do create a new thread. Thanks!

[Author]

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