The first event of a range of recurring events always redirects to /all/

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Home › Forums › Calendar Products › Events Calendar PRO › The first event of a range of recurring events always redirects to /all/

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  • May 17, 2017 at 4:40 am #1284833
    Anne
    Participant

    This has been a problem for some time: The first event in a range always redirects to the /all/ view. This used to be different.

    An example would be:

    http://schoene-heide.de/event/back-und-aktionstag-museumsdorf-seppensen/2017-05-20/

    which automatically redirects to

    http://schoene-heide.de/event/back-und-aktionstag-museumsdorf-seppensen/alle/

    I use The Events Calendar PRO 4.4.7 and The Events Calendar 4.5.1.

    May 17, 2017 at 5:52 am #1284849
    Anne
    Participant

    I just noticed that this is an issue only when I am logged in into WordPress, it works fine otherwise.

    May 18, 2017 at 9:14 am #1285586
    Andras
    Keymaster

    Hallo Anne,

    Thanks for going Pro and welcome to the forums!

    I’m sorry about that issue. Normally the first event should go to the URL with the date and shouldn’t redirect to /all, regardless of being logged in or not.

    The /all url should list you all instances of the event. Is the issue that the first instance redirects you to the list?

    Does it also happen if you have your caching plugin disabled?

    Let me know if you’d like us to try to solve this.

    Cheers,
    Andras

    May 18, 2017 at 10:10 am #1285753
    Anne
    Participant

    Hallo András,

    Thanks for getting back to me.

    This is what happens: the first instance of the recurring event redirects me to the /all list.

    I have temporarily disabled the caching plugin – I use WP Rocket -, but the problem still exists.

    Best regards,

    Anne

    May 19, 2017 at 6:28 am #1286229
    Andras
    Keymaster

    Anne, thanks for clarifying.

    We have seen that issue on occasion, but very rarely and we couldn’t find a specific reason why this is happening. What we can do is to start troubleshooting.

    The first step would be clearing your browser cache and going through our testing for conflicts guide. Please follow the steps described in there and let me know if you find anything.

    Looking forward to hearing the results.

    Cheers,
    Andras

     

    June 10, 2017 at 9:35 am #1296185
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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