The events calendar map has a pin in the middle of ocean.

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1296353
    Tristen
    Participant

    This pin is showing a conference in Texas. When I delete this event or remove location, another event takes its place. It seems that this pin is here to stay no matter what event locations I have

    Please help me remove this incorrectly placed pin.

    #1296452
    Courtney
    Member

    Hello Tristen

    It looks like this might be an issue with Google Maps. https://productforums.google.com/forum/#!topic/maps/jXyS0o2Uq38 shows a similar bug.

    What is the address that this event should be at? Can you send me a link to the single event listing?

    Thanks
    Courtney 🙂

    #1296478
    Tristen
    Participant
    #1296815
    Courtney
    Member

    Hello Tristen

    I followed the link out to Eventbrite and see the venue location as

    Houston Heights City Hall & Fire Station
    107 W. 12th St.
    @ Yale Street
    Houston, TX 77008.

    Is that how your address is listed on this single event?

    Thanks
    Courtney 🙂

    #1296819
    Tristen
    Participant

    So I have it listed as Houston, TX. Which works find for all of the other
    events listed in this way.

    The problem is that when I take down this event(unlist it), the map pin
    stays and shows another event in the middle of the ocean instead of this
    one.

    #1297343
    Courtney
    Member

    Hello Tristen

    1) The format of the address used for the venue seems to be the issue here. Sometimes, the only thing that fixes this searching for the venue on Google and using the exact address format found there.
    2) Something being off with the Google Map API key. Can you go through this guide: https://theeventscalendar.com/knowledgebase/setting-up-your-google-maps-api-key/
    3) As a last resort, could you try latitude and longitude for the venue? https://support.google.com/maps/answer/18539?co=GENIE.Platform%3DDesktop&hl=en

    I am hoping one of these options will get you correct results.

    Thanks
    Courtney 🙂

    #1316342
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 7 posts - 1 through 7 (of 7 total)
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