Home › Forums › Calendar Products › Events Calendar PRO › The events calendar map has a pin in the middle of ocean.
- This topic has 7 replies, 2 voices, and was last updated 8 years, 10 months ago by
Tristen.
-
AuthorPosts
-
June 10, 2017 at 6:35 pm #1296353
Tristen
ParticipantThis pin is showing a conference in Texas. When I delete this event or remove location, another event takes its place. It seems that this pin is here to stay no matter what event locations I have
Please help me remove this incorrectly placed pin.
June 11, 2017 at 11:37 am #1296452Courtney
MemberHello Tristen
It looks like this might be an issue with Google Maps. https://productforums.google.com/forum/#!topic/maps/jXyS0o2Uq38 shows a similar bug.
What is the address that this event should be at? Can you send me a link to the single event listing?
Thanks
Courtney 🙂June 11, 2017 at 3:22 pm #1296478Tristen
ParticipantJune 12, 2017 at 1:12 pm #1296815Courtney
MemberHello Tristen
I followed the link out to Eventbrite and see the venue location as
Houston Heights City Hall & Fire Station
107 W. 12th St.
@ Yale Street
Houston, TX 77008.Is that how your address is listed on this single event?
Thanks
Courtney 🙂June 12, 2017 at 1:21 pm #1296819Tristen
ParticipantSo I have it listed as Houston, TX. Which works find for all of the other
events listed in this way.The problem is that when I take down this event(unlist it), the map pin
stays and shows another event in the middle of the ocean instead of this
one.June 13, 2017 at 9:43 am #1297343Courtney
MemberHello Tristen
1) The format of the address used for the venue seems to be the issue here. Sometimes, the only thing that fixes this searching for the venue on Google and using the exact address format found there.
2) Something being off with the Google Map API key. Can you go through this guide: https://theeventscalendar.com/knowledgebase/setting-up-your-google-maps-api-key/
3) As a last resort, could you try latitude and longitude for the venue? https://support.google.com/maps/answer/18539?co=GENIE.Platform%3DDesktop&hl=enI am hoping one of these options will get you correct results.
Thanks
Courtney 🙂July 5, 2017 at 9:35 am #1316342Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
AuthorPosts
- The topic ‘The events calendar map has a pin in the middle of ocean.’ is closed to new replies.
