The Events Calendar is bringinh my Site Down after upgrade – Need Paid Support

[carcal1]

Hello,
For some reason after upgrading my theme and The Events Calendar my site has become increasingly slow and is now going down .every 20 minutes.

Can you suggest a very experienced WordPress / The Events Calendar support person who i can pay to fix ASAP.

I have disabled all The Events Calendar plugins so my site does not go down.

Thank you.
C

[George]

I’m sorry to hear about this Carcal1!

There are three things I’d recommend here:

1. Contact your hosting provider immediately, and report this issue to them. There could be a server-side issue that they can help with, and/or they might have good advice about what files/plugins on your site are causing the issues specifically.

2. Run through our complete set of troubleshooting steps here, with one modification → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

The “one modification” being that after each step, you wait 20-30 minutes or so to see if your site goes down again.

This process is hugely important, and in the context of this issue, might save you a ton of time and money. Because if your hosting provider’s support isn’t very fruitful, then this step might reveal what specific code on your site is causing this. So if you find out that e.g. your just-updated theme is the culprit, you can contact their support before paying someone and see if they have a solution first.

3. Finally, paid support. If you’re interested in hiring someone, we have a list of highly-rated developers here → http://m.tri.be/18k1

I hope that helps!

Best of luck with your site,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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