The Events Calendar doesn't load

[dte_bali]

Hi.

The Events Calendar doesn’t load on our website for all general visitors.: http://www.paradisoubud.com/program
and instead there’s a blank page.
It does seems to be load normally only when I’m logged in the WP dashboard.

Any ideas what might causing this?
Thanks in advance

[Nico]

Howdy Liat,

Welcome to our support forums and thanks for reaching out to us. I’ll help you here…

From what you describe I guess this might be a cache issue (generally not active when users are logged in). If your site (or the hosting platform) has any type of cache, can you try refreshing this?

If the above doesn’t work, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins. Also, it would be great if you could share your system information with me so I can check if everything looks right on that end.

Best,
Nico

[dte_bali]

Hi.

Thanks! got it sorted 🙂

[Nico]

Glad to hear 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Author]

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