The Calendar Days Names Don't Abbreviate

[Lucy Mercer]

We have never been able to have the days’ names abbreviate on the mobile device. So now all the dates run into each other and are not legible.

Here is our calendar
http://throckmortontheatre.org/events/

Many thanks in advance.

[Brook]

Howdy Lucy,

I would love to help you with this. I have two questions for you:

1. Are your plugins all updated to the latest versions?
2. Would you mind grabbing your system information and pasting it here? Make sure to use the ‘Set as private reply’ checkbox to protect your private information from the public. You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the ‘System Information’ box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help) That will give me a lot of extra information to help diagnose the problem.

Cheers!

– Brook

[Lucy Mercer]

This reply is private.

[Brook]

Thank you for sharing that Lucy! I see that Events Calendar Pro is still on version 4.2. That version actually had a bug just like this. Could you try updating it to 4.2.3?

If it is currently showing that you are on the latest version of Events Calendar Pro , you might need to input the license key. Step 2 of our New User tutorial walks you through this if you’re unfamiliar with the process.

Did that do the trick?

Cheers!

– Brook

[Lucy Mercer]

Hi Brook,

Unfortunately it did not. Please advise. What else to look for.

Lucy

[Lucy Mercer]

Hello?

[Brook]

Howdy again!

Sorry for the delay I was out of the office part of today.

Thanks for trying that update. Your site still has that pesky JavaScript error from before the update:

Uncaught TypeError: j.bootstrapDatepicker is not a function

This error appears to be the cause of your abbreviations not showing, as well as some other minor glitches. Unfortunately it likely stems from a conflict with your theme or another plugin. Our first step should be finding what is conflicting. Once we have narrowed it down to one thing it is much easier to find a fix. This guide walks you through how to test for a conflict, and then identify what is conflicting. Would you mind walking through that and letting me know where the conflict is?

Cheers!

– Brook

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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