The application you're trying to use has made an invalid request to Eventbrite.

Home Forums Ticket Products Eventbrite Tickets The application you're trying to use has made an invalid request to Eventbrite.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1248540
    Albert Winks
    Participant

    I’m stuck. Chicken, Egg, or Shell… I have no clue.

    Albert

    #1249261
    Andras
    Keymaster

    Hey Albert, welcome to the premium support forums!

    I’m sorry you bumped into an issue with one of our plugins.

    In order to be able to help you could you please give me more details on the problem? When / where is this happening? What are you trying to do when this happens?

    Also please check if your Eventbrite API settings under Events > Settings > APIs are correct.

    Thanks,
    Andras

    #1249263
    Albert Winks
    Participant

    Andras,

    I’m quite certain the issue begins with a typo. I believe it is from the
    start so are you able to look at my WP Dashboard to diagnose the issue?

    Al

    #1249267
    Andras
    Keymaster

    Also you might want to run a test for conflicts. I most probably would start with disabling the Eventbrite API plugin.

    Let me know the results.

    Cheers,
    Andras

    #1249270
    Albert Winks
    Participant

    The SiteGround gus had this to say.

    Thank you for the update, Al.

    Your website indeed is working properly via HTTPS now, and I was able to
    successfully place an order without any issues or errors – here is a
    screenshot:

    http://prntscr.com/efp9xn

    Regarding the error with the plugin, I have searched the web and found
    following thread:

    https://wordpress.org/support/topic/cannot-connect-to-eventbrite/

    It suggest re-checking the settings and the URLs set on the plugin and the
    website, so please, check that again:

    http://automattic.github.io/eventbrite-api/users.html

    The developers of the plugin will know best whether the issue is related to
    some of the settings, or is different one.

    In case there are any actions required from our end, let us know and we
    will gladly help.

    #1249273
    Andras
    Keymaster

    I appreciate the offer! However, our current policy is not to accept logins or to log in to customer servers/WordPress installations.

    If you can give me the details from above, then we can try to find the source of the issue. But still I would recommend checking your API settings and running a conflict test first. That can help us narrow down the issue.

    Cheers,
    Andras

    #1260015
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 7 posts - 1 through 7 (of 7 total)
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