Home › Forums › Ticket Products › Eventbrite Tickets › The application you're trying to use has made an invalid request to Eventbrite.
- This topic has 7 replies, 4 voices, and was last updated 7 years, 1 month ago by Albert Winks.
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March 2, 2017 at 11:50 am #1248540Albert WinksParticipant
I’m stuck. Chicken, Egg, or Shell… I have no clue.
Albert
March 3, 2017 at 1:35 pm #1249261AndrasKeymasterHey Albert, welcome to the premium support forums!
I’m sorry you bumped into an issue with one of our plugins.
In order to be able to help you could you please give me more details on the problem? When / where is this happening? What are you trying to do when this happens?
Also please check if your Eventbrite API settings under Events > Settings > APIs are correct.
Thanks,
AndrasMarch 3, 2017 at 1:40 pm #1249263Albert WinksParticipantAndras,
I’m quite certain the issue begins with a typo. I believe it is from the
start so are you able to look at my WP Dashboard to diagnose the issue?Al
March 3, 2017 at 1:46 pm #1249267AndrasKeymasterAlso you might want to run a test for conflicts. I most probably would start with disabling the Eventbrite API plugin.
Let me know the results.
Cheers,
AndrasMarch 3, 2017 at 1:49 pm #1249270Albert WinksParticipantThe SiteGround gus had this to say.
Thank you for the update, Al.
Your website indeed is working properly via HTTPS now, and I was able to
successfully place an order without any issues or errors – here is a
screenshot:Regarding the error with the plugin, I have searched the web and found
following thread:https://wordpress.org/support/topic/cannot-connect-to-eventbrite/
It suggest re-checking the settings and the URLs set on the plugin and the
website, so please, check that again:http://automattic.github.io/eventbrite-api/users.html
The developers of the plugin will know best whether the issue is related to
some of the settings, or is different one.In case there are any actions required from our end, let us know and we
will gladly help.March 3, 2017 at 1:50 pm #1249273AndrasKeymasterI appreciate the offer! However, our current policy is not to accept logins or to log in to customer servers/WordPress installations.
If you can give me the details from above, then we can try to find the source of the issue. But still I would recommend checking your API settings and running a conflict test first. That can help us narrow down the issue.
Cheers,
AndrasMarch 25, 2017 at 9:35 am #1260015Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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