Testing new version in localhost sandbox, now can’t install on live site

[Donald]

I am working on upgrading the Events Calendar Pro plugin and because of issues we had in the past with updating this plugin, I wanted to first test within my localhost sandbox to ensure everything worked as expected. Previous updates completely broke things and created a ton of extra work and so I must first test plugin updates locally before installing on the live site. However, after installing on my localhost I now cannot update the plugin on the live site — I am being told that I am out of installs… It is ridiculous that a localhost install would count against my install limits. Please help me identify how to get my live site updated with my current $100 subscription — I should not have to pay $200 just to test the updates on my localhost to ensure it doesn’t break things like it did in the past.

[Courtney]

Hey Donald

In Using One License for Live and Dev Sites https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/, we do specify which domain structures that we currently support for staging sites. 

If your site doesn’t match the criteria, you can still use the plugin.  You will need to manually run updates, the license may not register (or you could register it there while building and later Move Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/.  If you need to contact support during that time, please manually send in your System Info.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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