Template gets weird only with Community Events

[Jay]

I searched but couldn’t find anyone else who’s having this problem.

I’m running the AVADA theme with TEC pro with Community Events. All is well with TEC Pro (and everywhere else on the site).. But the my-events/add page does something weird (see pic) to my “megamenu”… not sure why. Instead of letting the megamenu spread out over the whole page, it aligns it with the link. I’ve tried to find the problem by comparing the source of the two of my pages:

https://absa.org/absa/events/category/absa-sponsored/online/webinar/

https://absa.org/absa/events/my-events/add

There’s nothing apparent to me. Is the Community Events using a different base template than the rest of the TEC pages? Any idea what’s going on?

Any help you can give would be appreciated.

-Jay
p.s. this site is in development..

[Hunter]

Hey Jay,

First off, thank you for your purchase and welcome to our premium plugin support forums! I’d be happy to help investigate, but unfortunately these types of conflicts are outside the scope we’re able to cover. Please review our What support is provided for license holders? Knowledgebase article.

With that said, I recommend testing again but make sure WP_DEBUG and WP_DEBUG_LOG are enabled on your site’s wp-config.php file. Any errors will display at the top of your page as you try to reproduce the conflict. I also recommend right-clicking your mouse and opening the ‘Inspect’ tool to see if any errors display in the console. Note what you find and please include it in your reply.

Seeing you weren’t able to find anything resembling your issue in our forums, have you possibly contacted the Avada team to see if they have any insight on the matter? Their custom template overrides might have something to do with the issue, but I’m honestly shooting in the dark here. You also might want to review our Themer’s Guide to see if you can identify any potential outdated code existing in your theme’s template overrides.

Have you reviewed our Stylesheets and Page Templates and event settings overview KB articles to see if a simple setting might resolve the conflict?

I’d be happy to see if I can provide any assistance based on what you find, but I cannot guarantee anything. If things get beyond your level of expertise, it might be best you hire a professional developer. We have a list of non-affiliated customizers for these instances.

Thanks again and please keep me updated. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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