technical issues, not sure what specific plugin is malfuncitiong

[Jennifer McCracken]

I recently noticed that some issues related to events calendar pro/tickets plus. I’m really not sure if it’s the base plugin or the add-on, or a conflict with another plugin, but recently my calendar page does not show extended view when i click on the ‘more’ button on a particular day, nor does it change the view, and i seem to have lost the ability to view my rsvp’s. I just get a blank page on the front end, and have no “tickets” menu item on the dashboard. I am unsure as to whether I need to reinstall one or more of the plugins. Please advise. I have Event Tickets, Event Tickets Plus, Events Calendar, Events Calendar Pro, and Events Calendar List Venues/Organizers shortcodes. It was all working fine a week ago, so I don’t know what is causing this glitch.

[Josh]

Hey Jennifer,

Thanks for reaching out to us!

Do you have an account here that you can access our premium forums here with? You would have created the account when you purchased the plugins that you’re using. This will allow you to access our support forums since we are unable to provide plugin support here in our Pre-Sales Forums.

However, to help get you pointed in the right direction here, we do suggest that you start by ensuring that all of our plugins as well as your WordPress installation are updated to the latest versions. following our Testing for Conflicts procedures to see if there is a conflict with your existing theme or another set of plugins.

After you can try following our Testing for Conflicts procedures to see if there is a conflict with your existing theme or another set of plugins.

Thanks!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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