Switching from WooTickets to Event Tickets and Event Tickets Pro Not Working

[radiantrose]

You have sent us notification of your changes, no longer supporting WooTickets and replacing it with Event Tickets and Event Tickets Plus, we have Purchased these Plugins and when we activate then we no longer see our Tickets.

How do these plugin work differently and what do we require to do to fix this error? We also found this error in the log:

[Wed Feb 01 21:40:05.851492 2017] [:error] [pid 28468] [client 99.199.58.187:27937] PHP Fatal error: Class ‘TribeWooTickets’ not found in /nas/content/live/radiantrose/wp-content/themes/radiant-rose/functions/tribe_functions.php on line 30, referer: http://radiantrose.wpengine.com/full-calendar/?tribe_eventcategory=36

[George]

Thanks for reaching out @radiantrose!

I’m sorry to hear about that error.

To help me help you resolve this, can you please your site’s complete, un-edited System Information to this thread?

Check out the “Sharing information manually” section of this guide for steps on how to do that: https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thanks!
George

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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