Swapping WP e-Commerce Tickets license for WooCommerce Tickets license

[Ashley]

Hi there,

I misunderstood the response my web designer received to an earlier forum post. I purchased a personal license for the WP e-Commerce Tickets plugin but I should have purchased a WooCommerce Tickets personal license because the WordPress theme we are using supports WooCommerce and we have already built out our online store using WooCommerce. Is it possible to transfer the WP e-Commerce Tickets license to a license for WooCommerce Tickets instead? We have no need for the WP e-commerce Tickets license because we are not using the WP e-Commerce plugin.

Thanks in advance!

[Brian]

Hi,

I can help out here.

It is not possible to transfer licenses.

However, we can refund your purchase and then you can purchase WooCommerce Tickets.

To request a refund please follow our policy outlined here:

Refund Policy

And we can take care of it. Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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