Support

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  • This topic has 0 replies, 2 voices, and was last updated 8 years ago by drllm.
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  • March 29, 2018 at 6:14 pm #1492361
    drllm
    Participant

    I paid for a year of support. How do I contact support? What is the number?

    How do I link PayPal to the ticket

    March 29, 2018 at 6:15 pm #1492362
    drllm
    Participant

    I need immediate help.

    April 2, 2018 at 5:13 am #1494137
    Jaime Marchwinski
    Keymaster

    Hi Linda,

    Thanks so much for reaching out!

    Unfortunately we do not offer phone support at this time.  You can post a new thread for each issue that comes up in this forum here and we’d be happy to assist you!

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Let me know if anything else comes up in the meantime!

     

    Thanks,

    Jaime

    April 24, 2018 at 9:35 am #1514833
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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