Suddenly

[adriennefawcett]

Last week we received nearly 7,000 spam calendar submissions from the same person/place/bot … We rarely receive spam and I believe our original tech person applied a spam blocker to the calendar. Now our calendar is broken — people can submit events, but we cannot edit them, and we can’t sort just the “pending” events to post.

How do I:

1. get rid of these nearly 7,000 spams?
2. prevent this from happening again?

[George]

I’m sorry to hear this, @adriennefawcett!

There are a few things that can be done here.

First, let’s take care of all those nearly 7,000 spam entries: you can make the process of deleting a bunch of these entries much easier by using a “bulk deletion” plugin. There are many out there—head over to wordpress.org/plugins to search for free plugins. Search for “bulk delete” or something similar, and find a high-rated plugin. These should help with bulk-deleting all of those entries.

Next, when it comes to preventing this from happening again, there are a few things that can be done. First is setting up the ReCAPTCHA provided by the Community Events itself—you can find the configuration options for this in Events → Settings → Community in your wp-admin. Next, to help me investigate why this might have happened to begin with, can you post your site’s complete, un-edited system information to this thread? Here’s how to do that ? https://theeventscalendar.com/knowledgebase/sharing-sys-info/

I hope this information helps get the ball rolling here; with your system information, I can take a closer look and hopefully offer some more insight from there.

Thank you!
George

PS
Oh! One more thing—can you clarify how you are hosting your website? Are you hosting it on your own server, for example? Are you hosting it on a managed webhost, something you pay monthly or yearly for, for example? If so, can you share the link to the site of your webhost?

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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