Submit Button does nothing

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • #65496
    Neil Heird
    Participant

    Hello. I am having an issue with not being able to submit events via the Community Events plugin / form. I read through this thread – https://theeventscalendar.com/support/forums/topic/submit-button-not-working/

    and as of 9/5 there doesn’t seem to be an updated response..? Is this right? I too have modified my funtions.php file in that I reordered the single event display… don’t know if that is creating my problem, but I sure would appreciate your help with this.

    my events form is here: https://newtampachamber.org/events/community/add
    thanks in advance for your help.

    #65526
    Casey
    Participant

    Neil,
    Thanks for reaching out and sorry to hear that you’re also having issues. Could you be a little more specific about what code snippet you included in your functions.php file? That will help me to investigate further. Thanks!

    #65619
    Neil Heird
    Participant

    Hi Casey. Let me clarify…

    in my functions.php file, I added this >>>

    /*—-Adds text above Community Events submission form—-*/

    add_filter(‘tribe_events_community_form_before_template’, ‘my_custom_text’, 10, 2);

    function my_custom_text() {
    echo “The New Tampa chamber of Commerce is proud to support the local community by helping to promote your events. This feature is not limited to NTCC members and we encourage all individuals / organizations to submit your upcoming events.

    In order to add your event the the NTCC Event Calendar, simply provide the information requested below.

    **Note: in the EVENT CATEGORIES section, please make the following entries:

    Select the applicable month for your event
    Select the category that best describes your event. If none accurately represent your event then leave blank
    If you are not a current NTCC member, please select the Community Events category

    “;
    }

    /*—-End Community Events—-*/

    And, I have edited the single-event.php file to reorder the display of event information. I did this by adding child folders inside my theme’s root folder like this: ../theme-name/tribe-events/single-event.php

    my issue, which was noted today by someone in the community and unable to submit an event tot he calendar, is that after the form is completed, nothing happens when you click “submit”.

    #65811
    Casey
    Participant

    Neil,
    Thanks for responding. Your issue is identical to the previous thread you mentioned. I’m still waiting on our dev team to investigate further, and I’ll let you know as soon as I hear back from them. Thanks for being patient.

    #65907
    Neil Heird
    Participant

    Thanks Casey. I appreciate your efforts. Depending on how long this solutions takes, you may want to consider some type of time-based pro-rated subscription benefit since the ability to submit events from the site’s front end is the primary function of this plugin, and with it not working as intended, some might be concerned about the “ticking clock” against the one year subscription… just a thought.

    I look forward to your reply / solution. thanks.

    #66019
    Casey
    Participant

    Neil,
    As a temporary work-around, you can always take that code out of your functions.php file and the submit button should work with no problems. I will definitely let you know as soon as I know something. Thanks!

    #66140
    Casey
    Participant

    Ok, I just got confirmation from one of our developers that this issue will be resolved in the next version of Community, which should just be days away! Thanks for your patience!

    #66224
    trailheadcreative
    Participant

    This reply is private.

    #67172
    Neil Heird
    Participant

    Great mews Casey. thanks for the update. Hopefully the update will be available soon!

    #68520
    Casey
    Participant

    This issue should now be fixed in the latest version of Community which was just released! Please update and then let me know if you’re still having this issue. Thanks!

    #70520
    Casey
    Participant

    Neil,
    Can you confirm that this issue is resolved after updating?

    #72694
    Neil Heird
    Participant

    worked perfectly. thanks!

    #72873
    Julie Kuehl
    Participant

    Hi Neil,

    Oh yaay! I’m covering for Casey while he is traveling. Thanks for letting us know how it turned out. Good luck with your project!

    — Julie

    #981552
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 14 posts - 1 through 14 (of 14 total)
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