Stray Comma

[Helen Lafaye]

On this page of my site – http://kdcasinopromotion.com/events/category/bus-trips/list/ – there is a stray comma here:

https://screencast.com/t/MWkktJwb8Q0B

It is appearing next to the Event Venue, but I can’t find where I need to remove this comma.

Can anyone help?

[Courtney]

Hello Helen

Can you go to Events » Venues and find that location. Click on it to edit the name and update (save) that information. Check your listings again. I believe this should fix it. Please let me know how you make out.

Thanks
Courtney 🙂

[Helen Lafaye]

Thanks Courtney…

I had already checked this, but under Events > Venues, the venue doesn’t
have a comma –
see https://screencast.com/t/ZilZaaWWev

Could the comma be in the code somewhere?

I can give you a login and password to the site if this would help.

Thanks again,
Helen

Helen Johnson
HLJ Creative, LLC
1421 Belmont Drive
Columbia, SC 29205
phone: 803.546.3226
web: http://www.hljcreative.com

[image: hljcreative] [image: hljcreative]

[Courtney]

Hello Helen

That is odd. Can you go through our Testing for Conflicts https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ guide and disable all other plugins and use a default theme, such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/.

The only other time I’d see a similar issue was when the client was running an out of date version of the plugin.

I’m wondering if you might have a plugin or theme conflict happening.

I look forward to solving this soon.

Thanks
Courtney 🙂

[Mathew]

Helen,

The good news is that it’s not a conflict with your theme or third-party plugins. The stray comma is there by design.

There’s an assumption that venue details will contain other metadata, such as an address. So the TEC list template places a separator between these values.

The separator is set on line 56 of the-events-calendar/src/views/list/single-event.php.

You will need to override the list template with customization to your liking. Please note that simply removing the separator from the template will have an effect on venues that do need the separation between values.

There are ways to get around this with the isset function. This would require some customization around the tribe_get_venue_details within the list view template.

So that your customization efforts survive a product update, it is best to follow the Themer’s Guide. It’s a great starting point for this type of customization.

Hope this helps gets you closer to a solution.

[Courtney]

Thanks @matthewlewis

@helenhljcreative-com I believe Matthew’s solution will work. Oddly though, I have been able to create venues without seeing a comma display as shown here.

Let me know if you still need further help.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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