Strange Behaviour of Event List View

[Uwe Matern]

Good Day from Germany,

we have an issue with the list view of events.

Pls see the URL: https://finde-deinen-malkurs.de/kurse/?tribe_paged=1&tribe_event_display=list&tribe-bar-date=2017-07-01&tribeHideRecurrence=1

As you can (hopefully) see, there is an issue with one event-image. The css-source shows a height for this picture of 3375070px. Interestingly this value is somehw created randomly – means it changes!

The problem only appears for a certain organizer. On the organizer page: https://finde-deinen-malkurs.de/kursanbieter/bild-werk-frauenau-sommerakademie-frauenau/ you can also see the topic (scroll down to the July section of the events, please).

Would be great, if you could again help here.

Best regards
Uwe

[Courtney]

Hello Uwe

That is definitely unexpected behavior. Can you tell me what the uploaded image dimensions are?

Also, does this happen after going through Testing for Conflicts? Disable all other plugins and use a default theme, such as Twenty Seventeen.

I hope we can get this resolved quickly

Thanks
Courtney 🙂

[Uwe Matern]

Dear Courtney,

thanks for your quick response. The image has “normal” size of 400px x 368px. Normally we scale down all images to the height of 368px- Unfortunately I cannot simply switch off all plugins because we only (still) have the production environement.

For your information, I have in parallel opened a ticket at Avada because I assume it’s somehow a mix of Avada php/css and Tribe …
I investigated further and found out, that the height (if you see the produced html code) is calculated dynamically and is added to the instruction:

<span class=”tribe-events-event-image” style=”background-image: url(‘<?php echo $url; ?>’); -webkit-background-size: <?php echo Avada()->settings->get( ‘ec_bg_list_view’ ); ?>; background-size: <?php echo Avada()->settings->get( ‘ec_bg_list_view’ ); ?>; background-position: center center;”></span>

So, the height parameter appears after the … background-position: center center; . And this “height-calculation” comes somehow from an js of Avada, I guess.

But anyway, maybe you can support this case as much as possible from the Tribe team.

Best regards
Uwe

[Courtney]

Thanks Uwe

A quick way to know if it is an Avada issue is to quickly revert to a default WordPress theme and see if the same issue occurs. Can you let me know if that is the case?

Thanks
Courtney 🙂

[Uwe Matern]

This reply is private.

[Courtney]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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