Still unable to import FB events

[Sandra Resnick]

I have read all of the issues, and I have attempted to do everything that was advised, including disconnecting key etc. I am NOT technical, but I have been unable to import any events for several months, which is impacting my business. I really need someone to tell me what I need to do, do I need to upgrade anything etc…

My website is bandsnearme.com
Thank you.
[email protected]

[Victor]

Hi Sandra!

I’m sorry you are having trouble setting up your imports with Event Aggregator. Let me help you with it.

First, please make sure you are using the latest versions of our plugins. Remember you can always download our plugins from your downloads page > https://theeventscalendar.com/my-account/downloads/

Also, please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/ ? We’ll see if there is anything strange that would indicate an error from there.

Are you getting an error when trying to import from Facebook? Please share with us the Facebook URL where you are trying to import events from so we can run some tests on our end.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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