Hey there Christina. Thanks for the follow-up and my apologies for taking a couple of days to get you a response here.
I will definitely let you know if I hear anything else on this. If it continues to persist on your client site, and if they don’t mind me taking a look at the backend, feel free to shoot a set of creds over to pro /a/ tri.be with a link to this thread…and I can try to supplement what information I’ve already given to the team.