Sticky Eradic Location of Events in Blog and Keeps being deactived

[Kim]

1. The Events Calendar PRO And The Events Calendar: Community Events Keep being deactived.
2. The Events on our homepage are eradic. One post is like a sticky at the top of the page we can’t get it to move down the page.
Event posts just apear in no logical order. I would think we should be able to control to some degree the order and if they are stucky stuck at the top of the page.

Please don’t send me to do lists.
I need support. I don’t want to take a course in in WordPress mod debug 101. I need someone to take a look and log on and see what the problem is that has experience.

[Kim]

What are the best places to post a full review of your software?

[Geoff]

Hi Kim,

Thanks for getting in touch and sorry for the troubles with the plugin activation and event display. Those definitely sound like odd issues, so let’s dig in and figure this out together.

1. The Events Calendar PRO And The Events Calendar: Community Events Keep being deactived.

This sounds very similar to an issue that came up with The Events Calendar 4.1 that we quickly fixed, but still could be lingering for some even after the update.

Are you running the latest version of The Events Calendar (4.1.1)? If so, are you able to head to your Plugins screen and click the Activate link for both Events Calendar PRO and Community Events? From there, do the plugins stay activated, or at what point do they become de-active again?

If they continue to deactivate, I would suggest logging into your site directory via FTP and manually removing all three plugins and installing the latest versions from there. Your data will not be affected and this will ensure that you have the latest versions running and with fresh copies of the plugins.

2. The Events on our homepage are eradic. One post is like a sticky at the top of the page we can’t get it to move down the page.

I have a feeling that this will clear up once the latest versions of the plugins are installed and active on the site, so let’s start there and see how this shakes out once that is complete.

Thanks,
Geoff

[Kim]

This reply is private.

[Geoff]

This reply is private.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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