Sorting Problem on List View

[Severin Lucks]

Hey there,

We’ve just recognized a problem with the Events Calendar List View. Our standard view setting is “List” and everything’s fine on our first site with the next events. After clicking on “Nächste Veranstaltungen” (eng. “Next Events”) it gets confusing. There is something wrong with the sorting order. One event from November 2018 is listed before an event in October 2018 and another events from Mai 2018 is listed after an October 2018 event.

The month and daily view on the other hand is working correctly.

A few days ago we’ve updated the Enfold Theme to version 4.2.5. Might there be a bug refegarding to that update?

We would appreciate your help!

Thanks a lot!

Kind regards
Sebastian

[Andras]

Hi Sebastian,

Thanks for reaching out! I’m sorry to hear about this order glitch.

So far this has not been reported to us.

If the issue appeared after an Enfold update, it is likely that something went wrong there.

The easy way to test this is to switch to a default theme like twentysixteen and check if the issue exists there as well. If all is good with twentysixteen then there’s something with Enfold.

As a next step you can try to roll back Enfold to an earlier version until they fix the issue.

If you don’t want to switch themes on your live site and you don’t have a staging site, then I recommend the Health Check plugin which will allow you to run tests on your site (change themes, enable / disable plugins) without your visitors noticing anything.

I see you are also using the Post Type Order plugin. That can also have an influence on things, so check what happens deactivating that.

Running a full conflict test can also uncover incompatibilities.

And a note for future reference, if you are on the 2nd page of the list and you hit refresh, you will get the right order.

Let me know what you find. Looking forward to helping you get this sorted.

Cheers,
Andras

[Andras]

Looks like that on the 2nd page, when the order is wrong, then the events are sorted alphabetically after the first one. My hunch is that the Post Types Order might have something to do with this. But that’s just a hunch.

A.

[Severin Lucks]

Hi András,

you’re right! Deactivating the Post Type Order solved the problem. Now the list is in the right order even on page 2.

Thank you very much for helping me out!

Kind regards
Sebastian

[Andras]

Sure thing Sebastian, you are very welcome! I’m happy to hear that solved it!

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

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https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/

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