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[Ben Laifsky]

Please assist. This is a new production site producing tickets for an upcoming event. The error appears for non-members.

Ben

[George]

Hey @ben,

This is some odd behavior – I notice quite a few plugins in your System Information (thanks for sharing that!), and suspect a code conflict here of some kind.

With that in mind, then, I would recommend doing the plugin-related steps outlined in our Troubleshooting Steps here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Let us know what you find!

Thank you,
George

[Ben Laifsky]

Thank you very much for your reply. I did find the answer related to my membership setup.

[George]

Awesome! Thanks for the update @Ben – best of luck with your site 🙂

Cheers,
George

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