Sorry, key validation server not available

[Patrick]

I’m getting a warning that my version of Events Calendar Pro (3.12.6) is out of date… but an update doesn’t appear and when I go to the Licenses tab I get the message “Sorry, key validation server is not available.”

This is as of 2016-01-12, 07:11am CST.

Thanks,

Pm

[Brian]

Hi,

Sorry for the issues you are having. I can help resolve this with you.

It could just be a temporary issue and if you can wait and try in a couple hours or even tomorrow it might work then.

In the mean time you can do a manual update to get the latest version.

You can download the latest version from your account here on theeventscalendar.com

And follow these steps to manually update Pro:

Manual Updates

Let me know how that works out.

Thanks

[Patrick]

Looks like the key server came back up — I was able to update without any problems at 10:40am CST.

Thanks!

Pm

[Brian]

Great, glad it is working, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Author]

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