Snippet is doing the math wrong

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  • #1363004
    Tamara Pickrell
    Participant

    I found a lovely snippet-turned-plugin on this thread:

    Event Ticket: List of All RSVPs (Attendees)

    I really want to be able to use this, but there’s a problem with its math calculation. It’s adding up all the global stock for each ticket variation, so the “Remaining” column shows multiples of the actual number of available tickets.

    (I realize the topic in question is now a year old, and was already bordering on being outside the scope of support, but it would be so helpful if this could be fixed!)

    #1364189
    Jennifer
    Keymaster

    Hi Tamara,

    Thanks for letting us know about this! We are limited in the amount of support that we can provide for customizations, but I will take a look and see if we can modify that extension to return the correct count…just to clarify, is this the code that you are referring to?

    Thanks,

    Jennifer

    #1364383
    Tamara Pickrell
    Participant

    Yes, that’s the one. I appreciate anything you can do!

    #1365940
    Jennifer
    Keymaster

    Thanks for verifying that! We’re looking over this now and will get back to you as soon as we have an answer!

    #1375021
    Jennifer
    Keymaster

    Hi Tamara,

    One of our developers made some changes, and it should be returning the correct ticket count now. Can you try it out and see if it’s working for you as well?

    You can download it here.

    Thanks,

    Jennifer

    #1379479
    Tamara Pickrell
    Participant

    YES! It looks like it’s working fine. Thank you so much! *happy dance*

    #1380396
    Jennifer
    Keymaster

    Fantastic! So glad it’s working for you now.

    I’ll go ahead and close out this thread, but if you need anything else, please feel free to open up a new one!

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