Site Crash With Event Calendar Tickets 4.2.3 and Event Ticket Plus 4.2.3

[Diane Brown]

Fatal error: Class ‘Tribe__Tickets_Plus__Commerce__WooCommerce__Orders__Report’ not found in /nas/content/staging/rxart/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php on line 291

[Hunter]

Hello and welcome to the forums 🙂

Can you provide any more information as to what series of events leads the site to crash? If you haven’t already, I recommend taking a look at our ‘New User Primer: Event Tickets & Event Tickets Plus‘ article. Also, I see you checked ‘Yes’ to reverting back to the default WP theme and deactivating all other plugins than ours, but can you please confirm this?

Have you tried deactivating and deleting both Event Tickets and Event Tickets Plus, then reinstalling them manually? Please make sure you have the default WP theme active and all other plugins deactivated when attempting this. Also, make sure to do a backup though this process shouldn’t jeopardize your saved event data.

Thank you for choosing Event Tickets Plus and have a wonderful day.
Cheers!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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