Single Event page view showing incorrect link at bottom of page

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  • #1104529
    Saffron
    Participant

    Hi – I seem to have an issue when viewing a single event page. At the foot of the page, there is always a link that says ‘Legacy Markets’ which is an old event. I am assuming the link should go to the next or previous event? How do I fix this please? Also, is there an option on the calendar so that when viewing a single event page like this, there is a button which will take the user back to the main calendar in month view?

    Here is a link to an example page so you can see the ‘Legacy Market’ links at the bottom: http://www.whatsoninourbackyard.com.au/event/fitcamp-for-kids-zone-active-taylors-beach/2016-04-21/

    Note that this is happening whenever you view a single event – it’s fine, for example, when you view a whole day of events.

    #1104690
    Geoff B.
    Member

    Good evening Saffron and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the wrong link displaying at the bottom of your event pages.
    I would love to help you with this topic.

    I am assuming the link should go to the next or previous event?

    Yes, you are absolutely right, the link’s normal behaviour is to go to the next event.

    It looks like there might some theme conflict /setting  or template customization at play here.

    As a quick solution until we figure things out, you could hide the links if you want with the following CSS code

    .single-tribe_events #tribe-events-footer {display:none}

    Secondly, I would recommend looking if there is a /tribe-events/ folder in your WordPress theme’s directory ?

    Finally, could you temporarily revert back to a default theme such as twenty-fifteen and see if the problem persists ?

    Best regards,

    Geoff B.

    #1104696
    Saffron
    Participant

    Hi Geoff, Thanks for your response.

    I have checked the theme directory and yes, there is a tribe-events folder in there.

    I did revert temporarily to Twenty-Fifteen and yes, it was still doing same thing.

    Sorry I’m not too sure where to put that temporary CSS code.

    Thanks for helping out, I look forward to hearing from you.

    #1104880
    Geoff B.
    Member

    Good afternoon Saffron,

    Thank you for trying to revert back to twenty-fifteen. I’m sorry this did not work out.

    In that case, as a next step, could you also please go through our testing for conflicts procedure (preferably in a staging/dev environment or local install of your WordPress website) and let us know what you find out.

    Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is, since I am not able to reproduce this specific issue on my end.

     

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1111067
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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