Simple Share Buttons

[Peter]

Hi Support

I hope you are all well?

I have a request from my client to look into a bug with the Events Calendar Pro. The Events Calendar Pro is working very well apart from when we use the simple share button, especially with Facebook. Twitter and LinkedIN works fine however, Facebook will not show the event pulled through from the Events Calendar Pro.

Please can you take a look at the attached visuals and get back to me with your thoughts

I hope this helps and I look forward to your reply?

Thank you

Peter

[Andras]

Hello Peter,

Thanks for getting in touch.

I checked your site and the plugin… Not quite sure what could be the issue.

When you share an event, then eventhough you only see the main url and no image, when you click on it on Facebook it will take you to the event.

I checked it on my WordPress site and it properly shared the featured image and the page title.

I’m not quite familiar with the inner workings of Simple Share Button so can’t really say what if missing. It can happen that one of the other plugins you are using is interfering with it. To find this out you can go through our conflict testing guide. Basically deactivate all plugins, leave only the calendar ones and SSB active. Then check what the Facebook share does.

I see you are using 2 SEO plugins. I have a hunch that they might be influencing things, so you could start with deactivating those, and any caching plugin you might have (after clearing the cache).

Let me know what you find.

Cheers,
Andras

 

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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