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- This topic has 28 replies, 2 voices, and was last updated 6 years, 8 months ago by Michelle Jensen.
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July 26, 2017 at 10:51 am #1326494Michelle JensenParticipant
Made a mock site, but when installing you plugins I’m getting this error for licenses.
There is new version of The Events Calendar: Community Events available but your license key is out of installs. Visit the Events Calendar website to manage your installs, upgrade your license, or purchase a new one.
July 31, 2017 at 7:29 am #1328330CourtneyMemberHi Michelle
That notice is displaying because you have a personal license for Community Events. Does the plugin install and can you access the community page despite the error notice?
Thanks
Courtney 🙂July 31, 2017 at 10:55 am #1328407Michelle JensenParticipantYes it installed, the page is showing. Please let me know how to proceed.
July 31, 2017 at 11:32 am #1328429CourtneyMemberThis reply is private.
July 31, 2017 at 11:43 am #1328435Michelle JensenParticipantThis reply is private.
August 1, 2017 at 5:34 pm #1329182CourtneyMemberHi Michelle
Can you add in each plugin one at a time that you use on the live site. See if the page continues to load, and notice if you have any fatal errors showing up in the debug logs on the testing site.
Thanks
Courtney 🙂August 1, 2017 at 5:55 pm #1329189Michelle JensenParticipantThe only plugin I couldn’t find to install was the “The Events Calendar: Remove Export Links”. Otherwise they are all installed and the page is still showing up.
August 1, 2017 at 6:26 pm #1329195Michelle JensenParticipantThis reply is private.
August 2, 2017 at 1:45 am #1329316Michelle JensenParticipantSwapped to the Eventica plugin and it seems to be working. However, now the map isn’t loading.
I have this man menu to help users, and when I click on a location it should load the map, it’s not showing any pins. It’s showing the events for that area, but not the pins.
August 2, 2017 at 10:39 am #1329620CourtneyMemberHi Michelle
I am asking our developers to review https://theeventscalendar.com/knowledgebase/removing-export-links-event-views/ related to your conflict and will update when I have further information.
Regarding Eventica – is that a plugin or a theme? I was only able to find it as a theme. For the map issue with that, I’d suggest reaching out to their developers if it shows that the map is viewable on a default theme, such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/.
Thanks
Courtney 🙂August 2, 2017 at 10:40 am #1329623Michelle JensenParticipantIt’s the theme. I’ll reach out to the developer
August 2, 2017 at 10:58 am #1329635CourtneyMemberThank you Michelle!
August 24, 2017 at 9:35 am #1339814Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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