Home › Forums › Welcome! › Pre-Sales Questions › Showing required fields set by PDF Vouchers on the Event Single page
- This topic has 2 replies, 3 voices, and was last updated 7 years, 3 months ago by Support Droid.
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AuthorPosts
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January 11, 2017 at 10:16 am #1216766EdwardParticipant
Hi guys,
We’re using a combination of event tickets and the default WooCommerce PDF Vouchers plugin to give out PDF tickets for anyone purchasing through an event. However they’re 3 fields that are default in PDF vouchers that add on to the product page, because the events ticket single page overrides this template, the fields don’t show and thus the information is not gained.
Just wondering how I output those,
These are for recipient email, recipient message, recipient name. If you see the screenshots you can see where these are placed on a normal product with the woo commerce voucher applied.
Thanks,
January 11, 2017 at 12:51 pm #1216865CarolineMemberHi there!
Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:
- If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
- If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product.
If you can, please take the time to confirm in your post that you’ve run through our conflict testing steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂
Thanks again, and we’ll see you in the forums!
February 2, 2017 at 8:35 am #1228234Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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