Hi Chris!
Thanks for reaching out to us! Let me help you troubleshoot that issue.
I could not reproduce the issue you mention with the link you provided. Could you please let me know the link to where you are experiencing the issue in?
As you mentioned a permalink issue, please make sure you are using our permalinks best practices > https://theeventscalendar.com/knowledgebase/permalinks-best-practices/ and see if any difference.
Also, I see you have tried the following:
- Deactivated all other plugins? Yes
- Switched to a default theme? Yes
Did you happen to notice a difference when deactivating all other plugins or switching to a default WordPress theme, like Twenty Seventeen? What happens if you try deactivating all plugins and switching to the Twenty Seventeen theme together? Do you notice a difference then?
If you see no difference in those conditions, then we’ll need to do some deeper troubleshooting
Thanks,
Victor