Shortcode event confirmations returns 0 events

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  • #1245928
    Terje Oefsdahl
    Participant

    Having inserted the following shortcode [tribe-user-event-confirmations] it returns a statement claiming there to be no upcoming events even though the currently logged in users have RSVP’d to several upcoming events taking place in the future.

    This is happening both in our test site and in our live site. Our test site has the latest version of event tickets and event calendar (but no license for Events Calendar Pro). We are using a theme based on the Enfold theme. The functionality has been working in the past, but is no longer working. Are there any known issues with this functionality, or any way to debug this error?

    #1246654
    Zach Tirrell
    Keymaster

    Terje,

    This is a curious issue for sure. Do you know what has changed since this worked previously? My initial guess is that some sort of caching is causing this to report the wrong information. Since you have a test site, could you walk through our Testing for conflicts guide so we can narrow down if this is an issue with our plugin directly or a conflict with either your theme or another plugin?

    That information will put us on much better footing to help find a solution.

    #1257418
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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