Several elements not working after clicking add organizer

[biz2web]

After installing Woocommerce, eventscalendar and eventickets plus I tried to create an event ticket.
While creating it I wanted to add an organizer so I clicked on the link.

But in Chrome it gives this behaviour:

What happened was that the page flipped back to the top. After that several elements were not clickable anymore. F.e. the data selection, it doesn’t give a calender when you click the date field and the advanced fields that you can add in the ticket itself are not clickable. Sometimes the dropdown location and organizer are not clickable either.

In Safari and Firefox it works alright.

Can you help us out on this?

Regards,
Saskia

[Cliff]

Hi, Saskia. Sorry you’re experiencing this. It’s definitely not default behavior.

Usually these issues will output a Console Error, so I’d look there first.

Please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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