Settings page is blank

[Christoph]

If I want to go to my settings page (http://lesenlive.de/wp-admin/edit.php?post_type=tribe_events&page=tribe-common) I see only a blank page. All other pages are ok.

If I switch to the “Twenty Thirteen” theme , I can see setting page. All other themes (include the twenty fourteen theme) I tried doesn’t work.

Any idea?

[George]

Hey @Christoph,

Thanks for reaching out!

I’m sorry to hear about these issues – it sounds like there’s a code conflict of some kind here based on your theme testing, so for starters I would recommend sharing your System Information. Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

That information will help me investigate this a bit more closely.

Thank you,
George

[Christoph]

This reply is private.

[George]

Hey @christoph,

Thank you for reporting your findings. At this time I still cannot recreate the bug you’ve described and so I still suspect a deeper, site-specific issue as the culprit for your problems.

However, since you say you do not need Event Tickets and will deactivate it, I will close up this thread for now. Come back and open a new thread any time if other issues arise 🙂

Cheers!
George

—

PS

Before closing, just to be clear, I will spend a bit more time trying to recreate this problem with Event Tickets and such. I just cannot see the problem now and there are no similar bug reports, but if we can recreate the issue we will make a bug ticket an will release a fix or it as soon as possible!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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