Server Response error 500

[Gg]

Hi I have events calendar pro and event tickets plus, for now I have added new ticket type and click page update, the page load slow and response server 500. My site is host on siteground and the issue I have been reported to their support and they have already set the best performance for me. However, how can I fix this issue now?

[Brendan]

Hey Paul,

Thanks for using The Events Calendar, I’m happy to help! In order to help, I would like to get some more information from you, if I can:

• First, if you could please test for conflicts by following this documentation? Let me know what you find. This will help me determine how deeply we need to look into the specific configuration of your site, or if this is a bug. 🙂

Thanks!
Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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