SerialKey is not being accept on PRO

[Cristiano]

Hi,

We recently purchase de Calendar PRO, but we can’t use the serial. It’s not working.
The url of the site is already on the dashboard.

What we can do get it working?

Thanks

[George]

Hey Cristiano,

Sorry you’re having trouble here! Though it sounds like a simple step, I’d recommend first heading to http://theeventscalendar.com/my-account/license-keys and using the “Disconnect Now” link to disconnect the license there.

Once it is no longer showing in your dashboard, head back to your site and try to enter the license key there again. I hope this helps!

If not, then in your reply can you share your system information with us? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you!
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts