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- This topic has 17 replies, 2 voices, and was last updated 6 years, 9 months ago by Derek Griffiths.
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May 24, 2017 at 2:59 pm #1288643Derek GriffithsParticipant
I use SEO Pressor for my SEO on my website. However, when that plugin is activated, the community events submission form just shows up white. I noticed the same thing with Yoast. Is there a workaround for this?
May 26, 2017 at 8:49 am #1289442ShelbyParticipantHey there Derek,
Thanks for reaching out!
I did some testing with Yoast (since that’s the more widely-used of the two plugins you mentioned), and I’m not able to replicate this problem. I think it may have to do with how you have the settings configured within the plugin. Could you possibly re-enable your SEO plugin so that I can inspect the page and look for which setting might be causing the conflict? 🙂
Thanks!
Shelby 🙂
May 26, 2017 at 1:15 pm #1289613Derek GriffithsParticipantOK, I have activated the plugin. Do you need admin privileges to see the back end?
May 29, 2017 at 11:54 am #1290426ShelbyParticipantHi Derek,
Can you take a screenshot of your settings and send it over/link me to it? We have a policy of not logging into client sites, except in extreme circumstances.
Thanks! 🙂
Shelby
May 29, 2017 at 1:17 pm #1290457Derek GriffithsParticipantSettings for what?
May 30, 2017 at 5:45 am #1290694ShelbyParticipantMy apologies for the lack of clarity Derek, settings for your SEO plugin. I was hoping that I’d be able to deduce the conflict from inspecting the page, but that was to no avail. 🙁
If you can send me some screenshots of how you have the plugin configured, I may be able to figure out where the conflict lies. (Specifically if you can use Yoast, as I’m able to test with that on my end)
Thanks!
Shelby 🙂
May 30, 2017 at 7:16 am #1290726Derek GriffithsParticipantThis reply is private.
May 30, 2017 at 7:16 am #1290729Derek GriffithsParticipantThis reply is private.
May 30, 2017 at 7:17 am #1290736Derek GriffithsParticipantThis reply is private.
May 30, 2017 at 7:17 am #1290739Derek GriffithsParticipantThis reply is private.
May 30, 2017 at 2:53 pm #1291035Derek GriffithsParticipantI have had to deactivate both SEO plugins for now as I am having people trying to submit events and they can’t. Can you please let me know when you have time to look at this?
May 31, 2017 at 12:19 pm #1291433ShelbyParticipantHi Derek,
I’m working on this now. Do you have Yoast’s free or premium version? I seem to have different options than you do, so I’m guessing premium? 🙂
Thanks,
Shelby 🙂
May 31, 2017 at 12:36 pm #1291440Derek GriffithsParticipantI have the free version. It is version 4.8.
June 1, 2017 at 10:37 am #1291945ShelbyParticipantHey Derek,
After some thorough testing and finally replicating all of your settings, I’m sad to report that I’m unable to replicate this behavior in my testing environment. 🙁
Because I’m unable to replicate this issue on my testing server, this seems that it may be a theme or plugin conflict. Would you please work through the steps here to test for a conflict? This will help me be able to better assist you. 🙂
Let me know what you find out & we’ll go from there!
Best,
Shelby 🙂June 1, 2017 at 10:42 am #1291948Derek GriffithsParticipantI have already done that in the past. I have had issues with WPRocket and any SEO plugin. Those seem to be the problems. I just deactivate them and then it works. One thing I have noticed is that when I am logged in, the page loads fine. But when I am not logged in, then there is a blank page. Not sure why this is.
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