selling tickets from venue

[Caylee LaBranche]

Hello,

I’m wondering if with Event Tickets Plus, we can manually enter tickets bought in person from us? We also are selling tickets for cash from another venue and wondering if Event Tickets Plus can account for that?

Thanks, Caylee

[Cliff]

Hi Caylee.

Thanks for your interest in our products.

Event Tickets Plus is our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees.

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To answer your question about selling at a box office or in-person, I generally recommend giving your box office staff a computer so they can essentially complete the order for the customer. For example, the staff member can go to example.com/events/rogers-day-at-the-zoo/ and enter the customer’s quantity, name, and email address and then submit the order. Then your eCommerce plugin (e.g. WooCommerce) can enable offline payments (cash, check, whatever).

This way, Event Tickets Plus will be able to keep an accurate count of actual tickets sold and customers will receive their tickets via email.

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Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Please let me know if you have any follow-up questions.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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