See All on Recurring Events doesnt work

[Erin Slater]

We have an event that is recurring. When you go to the event, you can see it says recurring and see all option. When you click on see all, it shows there is no event.

http://events.startyourlife.com/event/start-toronto-opportunity-meet/2018-05-09/

[Nico]

Hi @isagenix,

Thanks for reaching out and sorry to hear about this issue. I’ll help you getting it right.

As far as I could test this is happening to all recurrent events in the site, right?

Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Under ‘default’ conditions can you try to generate a recurrent event recurring every day for 3 days and check if this issue is present?

Please let me know about it,
Best,
Nico

[Erin Slater]

Found out a plugin (Advanced Excerpt Options) was trying to use the_content in a way that conflicted with the way your recurring events uses it. I have disabled that option to only use the_excerpt and everything works again.

Thanks,
Brendan

[Nico]

Great catch Brendam, glad to hear you could sort this out 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

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